Delivery & payment
How to order
- Place your order on the website and select your delivery country at checkout.
- Order confirmation — we confirm your order and product availability within 1 business day, including orders placed on weekends and public holidays.
- Payment — once the order is confirmed, we email you an invoice with payment details.
- Shipment — after payment we prepare and dispatch your order from Korea. You receive a tracking number once the parcel has been dispatched.
Delivery
We ship to the UAE and GCC countries with trusted express couriers: DHL, FedEx and EMS.
- All shipments are insured for the full value of the parcel.
- Temperature-sensitive products are packed with cooling gel packs and thermal insulation to keep appropriate conditions in transit.
- Typical delivery time is 4–10 business days, depending on the destination and customs clearance.
- Customs duties and import taxes are paid by the recipient.
Questions
Need help with an order? Contact us on WhatsApp, Telegram or email. For bulk orders see Wholesale.
All products are supplied according to the manufacturer’s specifications; product information and images are based on the manufacturer’s official data.